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About IcedYoshi

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    Community Manager
  • Birthday 02/05/1984

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  1. IcedYoshi


    You are allowed 1 of each tier per server.
  2. Dying will cause any items you have on you to be dropped on the ground where you died.
  3. Hi there, Please contact our support team by emailing [email protected] We are unable to assist with account restrictions on the forums.
  4. Thank you for your report. Our team is investigating the issue.
  5. At the end of every season, there will be a full wipe of all in game items, currency, bases, levels, missions and GI. The only thing that will not wipe at the start of the new season will be your skins, skin crates, and X-Coin.
  6. If you hold shift while dragging, you can split stacks of items.
  7. Thank you for your report. Our team is investigating the issue. As most of the studio is still on break for the holidays, it may be a few days before we have a resolution.
  8. Hi there, Twitch drops are only available to active players of the game. To receive your drops you must log into the game. As a reminder, drops are limited to 1 time per person and using multiple accounts will result in account deactivation.
  9. Hi there, To create a clan, when you are on the main menu, click the clans button at the top. After creating a clan, you may invite members to join your clan that are on your steam friends list.
  10. IcedYoshi


    Hi there, With the release of Season 5 and the clan system, turrets were enabled to shoot players on September 26th per the patch notes for the season 5 update and the clan system release. Information can be found at https://store.steampowered.com/news/app/625340/view/2901997475953391387
  11. IcedYoshi

    why i got banned?

    Hi there, Please submit a ticket to [email protected] as we are unable to assist with bans via the forums. For more information regarding game bans, please visit https://www.easy.ac/en-us/support/xera/account/bans/
  12. Try uninstalling and redownloading from steam. A full re-install should pull everything. If you still have trouble after that, reach out to EAC at https://www.easy.ac/en-us/support/ and they should be able to assist.
  13. Thank you for your feedback. For ammo types, there are multiple weapons that do share the same ammo type. For example, Scar-L, G36, and Honeybadger all take 5.56. As we expand and add new weapons, we plan to have other weapons for .223 and .45 acp. Scopes are certainly on our radar and the first one being worked on will be a mosin scope as it needs a buff to make it more viable. We are also discussing internally other scopes for other weapons as well and these should come later. Right now it's a matter of getting the zoom mechanic to work properly outside of it being built into the L96 and VSS as well as we would need animations done for them as well. We also have plans for additional attachments in the works later down the road. Vehicles despawn and are capped at 18 per server for server performance. Although it would be nice to allow vehicles to never despawn and be stored, our systems aren't set up to allow for this and through performance testing, vehicles are one of the heaviest user of server resources so we are currently limited by server load with having to enforce a despawn timer. We do allow 1 vehicle to have despawn protection for a couple of hours when it is parked near a land claim. Cosmetics for houses - We have plans for additional base building deployables for the future. We appreciate you sharing your ideas and keep in mind that there is only one person programming the entire game along with a couple of artists and a level designer so being a very small team, things do take time, but for 1 person doing all of the coding, it's come a very long way <3.
  14. IcedYoshi

    Major Glitch

    Thank you for reporting this and we're sorry this happened and our team will look into the issue. This is usually caused due to slow loading of the map assets when changing areas on the map. There are a few things that can help with this for the future. 1. Ensure the game is installed on a SSD vs a HDD 2. Ensure that your resolution in your settings are set to 1280x720, 1920x1080, 2160x1440, or 3840x2160 and match the native resolution of your monitor. We have seen that playing on an abnormal or stretched resolution will cause the map to not load properly and these resolutions are not supported. 3. Make sure your system meets the recommended specifications which can be found on our store page at https://store.steampowered.com/app/625340/XERA_Survival/ 4. Update drivers for your GPU. Unfortunately there is no way to retrieve lost items as we do not track data for them.
  15. Small Wood Crate - 30hp Large Wood Crate - 50hp Reinforced Metal Crate - 500hp
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